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This is an enhancement?
 
"Under a system deployed on the White House Web site for the first time last week, those who want to send a message to President Bush must now navigate as many as nine Web pages and fill out a detailed form that starts by asking whether the message sender supports White House policy or differs with it.
 
"The White House says the new e-mail system, at www.whitehouse.gov/webmail, is an effort to be more responsive to the public and offer the administration "real time" access to citizen comments.
 
"Completing a message to the president also requires choosing a subject from the provided list, then entering a full name, organization, address and e-mail address. Once the message is sent, the writer must wait for an automated response to the e-mail address listed, asking whether the addressee intended to send the message. The message is delivered to the White House only after the person using that e-mail address confirms it.
 
"Jimmy Orr, a White House spokesman, described the system as an "enhancement" intended to improve communications."
 
Sure, let me hunt through multiple webpages to send the message, and then confirm whether I intend to send it… that'll improve communications. And what's up with having to state whether you support the White House policy or not? Sounds to me like The White House now has a special department that handles dissenting views… the delete key.
 
The NY Times article that I'm quoting is here: White House E-Mail System Becomes Less User-Friendly

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